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Knowledge base
General
Getting Started - New members
11
How do I create an account
I just signed up for iRacing - now what do I do?
iRacing Basics - Getting Started
iRacing Setup: A Beginner's Guide on How to Get Started
How to Configure Your Seating Position
View all 11
Interested in joining iRacing?
6
How much does it cost to use iRacing
Is my computer good enough to run iRacing?
What do I need to join iRacing? - Computer System Requirements
What forms of payment does iRacing accept?
What is iRacing?
View all 6
Account Maintenance
19
Can I get a refund or trade cars and tracks?
What if I buy a new computer; do I need to inform iRacing?
What if I leave iRacing and then come back to the service? Will I have to license the content again?
Do I “own” the content (cars and tracks) I have purchased?
Will I ever lose use of the content/property I have licensed?
View all 19
Billing
17
Can I use one credit card to sign up multiple family members?
Why is it telling me Purchased Required after I Purchased the Content
How to use iRacing credits or dollars
How can I renew my membership early or change my subscription
How to use Venmo
View all 17
General Questions
9
Can I use iRacing logos?
Does iRacing run on XBox or PS4? Or on a Mac?
Can I install iRacing on my Mac?
Can I send suggestions and feedback to iRacing about the product and service?
How to Take Screenshots
View all 9
Quick Troubleshooting Guide
5
Quick Troubleshooting Start Point
Quick Troubleshooting Launching the iRacing UI
Quick Troubleshooting Using the iRacing UI
Quick Troubleshooting Guide Customizing Vehicles
Quick Troubleshooting Guide - Sim Won't Load
iRacing 101
iRacing 101
12
Ranked Versus Unranked Racing
The NASCAR iRacing Series and Other Year-Long Series
The iRacing Driving School
The iRacing Indianapolis 500
New Street Stocks
View all 12
Rain
Rain
3
iRacing Weather System & Rain
Rain-Enabled Content
Rain Q&A
How To Videos
How To Videos
14
How To - Introduction
How can I get out of Rookie class?
How to use the iRacing UI
How To - What are licenses
How to - Safety Rating
View all 14
Installing/Downloading and Updating
Installing
4
How do I download and install the iRacing software.
How do I Reinstall iRacing without downloading all of my content again?
Can I download iRacing onto a second computer if I am a member?
Do I have to have the software installed to access the website?
Updates
2
Why do I keep getting "Get Required Updates" for mixed class series?
Update Download Content Delivery Network Options
Steam
Steam Key
1
How to Generate a Steam Key
Steam Account Maintenance
4
Steam Log In Error
Renewing account with Steam
I have a successful Steam renewal but iRacing account still inactive
Account Type Conversion - Steam to Direct iRacing
Steam Update issues
2
Steam accounts getting "Content File Locked" error
Steam "Service Not Available" error message
Issues and Error Messages
Error Messages
37
What does "System Not in Service" indicate?
"Could not find sim" error message
Loading Error 49 for Steam accounts
Error 73 Fatal Error Detected
"iRacing is already running" message
View all 37
Graphics
7
Graphics performance tip for increased FPS
Graphics performance can affect your performance on-track
Meter Box ("F" key in-game)
What can I do about low FPS, Freezing, stuttering etc?
Not able to configure graphics
View all 7
Updating
2
Issues Updating the iRacing Software
Verification Failure Error while Updating
Connection
8
Disconnection issues (and have a Netgear router)
What ports and IP addresses does iRacing use?
Connection Type & Max Cars
Why are Satellite connections are not supported?
Using IPv6 (or a mix of IPv4 and IPv6)
View all 8
Wheel and Pedals/Game Controllers
Steering Wheel, pedals, game controllers, joysticks
8
Controller Setup and Calibration
Recommended Settings for Logitech Wheel and Pedals.
Recommended settings for Thrustmaster controller
Using Legacy Controllers - Steering Linearity
Can I use a Joystick with iRacing.com?
View all 8
Other Controls and Commands
7
Customizing Sim Hot-Key Combinations
Pit Macros/Chat Commands
Session Admin Chat Commands
Black Box Screen Information and Controls
How to Use AutoFuel
View all 7
In Sim
Sound
6
Spotter Functionality & Radio
Spotting
Use the Radio, Spectate, Spot for your Friends & Ghost Race!
Using Third Party Spotter Packs
In SIM Chat not working - no one can hear me
View all 6
Code of Conduct
4
How to File a Protest
Code Of Conduct
How to file an Appeal
Qualifying Conduct Scrutiny
Points, Ratings and Results
19
How are Series and Race Week Points Calculated?
iRacing How-To: What are Licenses?
What is the penalty for forfeiting a race?
What is iRating
How many racers have to be in a race for it to be official?
View all 19
Series and Sessions
19
Road License Type Split
How do I join an official series?
What is the difference between Testing, Practice, Qualifying, Time Trials and Races?
I qualified 15th overall, but why did I start on the Pole in my race?
iRacing Race Participation Credit program -- multiclass series and series with short schedules
View all 19
Garage
2
Load Custom Setups onto your Racecar!
Where does the Simulator place my Chassis Setup files when I save them?
Replays
2
Viewing Replays
How to cut and save a replay
Other
9
What is the difference between the Natural World and the Simulator?
How do I add someone as a friend?
Can I drive the sim offline?
Can I rejoin session if I have been disconnected?
Why does it say I'm ineligible for a race?
View all 9
Cars
5
Cars using the New Damage Model
Filepath for active iRacing cars
Pit Speed Limiters
Transmission/Gearbox/Shifting Types & Method
Vehicle Manuals
Graphics
Virtual Reality
2
What You Need to Play iRacing in VR
How to re-center your view for a Head Mounted VR Display
Three Monitor Setups
3
Using Three Monitors with NVIDIA Surround
Using Three Monitors with AMD Eyefinity
Setting Up Three Monitors
Nvidia
2
Troubleshooting NVIDIA Performance Issues
Performing a Clean Install of Graphics Drivers
Graphics Settings
1
Manually Setting RAM and VRAM Allocated to the Sim
iRacing AI
iRacing AI
6
How to use iRacing AI
AI Rosters
AI Paint Textures
What content is currently available on AI
Hosted AI FAQ
View all 6
Customization & Car Painting
Painting
4
How do I custom paint my iRacing cars?
iRacing.com Custom Paint Policy
Paint Textures
Templates to all iRacing cars, helmet and suits
Mod
1
Is there any content that we're allowed to mod?
Hosted/League/Team
Hosted Sessions
3
How much do hosted sessions cost?
Setting up Heat races
How to set up a Hosted Session
Team Racing
1
Team Driving
Leagues
1
How to run your own iRacing league
iRacing Companion App
iRacing Companion App
2
Issues logging into the iRacing Companion App
Companion App clock is not right in the schedule
RaceRoom and Tradeshow versions
RaceRoom version
3
How to check if a license is valid and/or expired
System Not In Service error on Commecial website (Admin machine)
Pods are not reporting (Admin machine)
Tradeshow version
4
How to check if a license is valid and/or expired
Content not showing up
iRacing UI is launching instead of the sim
AI Roster Guide for Trade Show
Release Notes
Release Notes
2
Can I still drive when iRacing is down for maintenance?
All Release Notes since the beginning of time...
2024 Release Notes
27
2024 Season 1 Release Notes [2023.12.05.04]
2024 Season 1 Patch 1 Release Notes [2023.12.12.04]
2024 Season 1 Patch 2 Release Notes [2023.12.19.02]
2024 Season 1 Patch 3 Release Notes [2024.01.10.01]
2024 Season 1 Patch 3 Hotfix 1 Release Notes [2024.01.17.01]
View all 27
2023 Release Notes
27
2023 Season 1 Release Notes [2022.12.06.01]
2023 Season 1 Hotfix 1 Release Notes [2022.12.08.01]
2023 Season 1 Hotfix 2 Release Notes [2022.12.14.02]
2023 Season 1 Hotfix 3 Release Notes [2022.12.15.02]
2023 Season 1 Patch 1 Release Notes [2022.12.20.03]
View all 27
2022 Release Notes
26
2022 Season 1 Release Notes [2021.12.06.03]
2022 Season 1 Hotfix 1 Release Notes [2021.12.08.02]
2022 Season 1 Hotfix 2 Release Notes [2021.12.13.01]
2022 Season 1 Patch 1 Release Notes [2022.01.10.03]
2022 Season 1 Patch 1 Hotfix 1 Release Notes [2022.01.13.02]
View all 26
2021 Release Notes
35
2021 Season 1 - Release Notes [2020.12.08.01]
2021 Season 1 Patch 1 - Release Notes [2020.12.10.01]
2021 Season 1 Patch 2 - Release Notes [2020.12.16.01]
2021 Season 1 Patch 2 Hotfix 1 - Release Notes [2020.12
2021 Season 1 Patch 3 - Release Notes [2021.01.13.03]
View all 35
2020 Release Notes
9
2020 Season 4 - Release Notes [2020.09.08.01]
2020 Season 4 Hotfix 1 Release Notes [2020.09.10.02]
2020 Season 4 Patch 1 Release Notes [2020.09.16.03]
2020 Se.4 Pa.1 Hotfix 1 Release Notes [2020.09.21.01]
2020 Season 4 Patch 2 Release Notes [2020.09.29.01]
View all 9